A life insurance Business Change & Monitoring team is improving KYC processes and preparing automation of identity verification and review workflows, with a strong emphasis on business process analysis and regulatory interpretation. This Business Analyst KYC Automation role sits between Business, Compliance, Operations and IT, focusing on KYC/AML requirements, process optimisation and the business case for automation rather than technical design or system specification.
The mission
The team of around 10 actuaries, business analysts and testers supports portfolio migration and commercial development projects across the life insurance division. The work covers end-to-end KYC process maps, data quality and control points, recertification triggers and the business impact of automation on onboarding and periodic reviews.
Day to day you will analyse and challenge existing KYC processes, formalise high-level business requirements and identify operational, data and compliance impacts. You will coordinate with Compliance, Operations, Distribution and IT delivery teams to ensure implemented solutions meet business expectations, support business acceptance testing and provide regular progress and risk reporting.
Your responsibilities
- Lead analysis of current KYC and AML processes to produce clear, actionable improvements and measurable benefits
- Define and formalise business requirements and acceptance criteria at the right level of abstraction for Business, Compliance and IT stakeholders
- Identify process, data quality and operational impacts of KYC obligations and of proposed automation solutions
- Facilitate workshops and co-creation sessions to secure stakeholder alignment and to translate regulatory interpretation into process changes
- Support business acceptance testing and validation of calculation or process changes, ensuring solutions meet business expectations
- Produce concise progress reports and risk summaries for the Business Change & Monitoring lead and key stakeholders
Your profile
Essential skills
- Minimum 5 years of experience as a business analyst in life insurance or banking, with demonstrable KYC/AML exposure
- Ability to analyse and optimise business processes, including mapping, root cause analysis and defining measurable outcomes
- Strong understanding of KYC/AML regulatory obligations in a life insurance context and of identity verification practices
- Practical awareness of data constraints, data quality issues and the business applicability of automation and APIs
- Excellent facilitation and stakeholder communication skills, able to bridge Business, Compliance, Operations and IT
- Proven ability to translate business needs into high-level, testable requirements without producing system-level functional specifications
Languages
- French C1
- English C1
- Dutch B2 (advantage)
Education
- University degree in mathematics, economics, business or equivalent professional experience
This is strictly a Business Analyst role focused on business process analysis, regulatory interpretation and KYC optimisation, not on writing functional specifications or designing system functionality.