A major retail banking programme is delivering group-aligned KYC capabilities for branches and mid-offices, and this role exists to translate regulatory and product requirements into implementable IT solutions. You will work inside the KYC Foundations squad on requirement design and conceptual modelling, with emphasis on KYC (IT) project experience and requirements management to ensure solutions meet EU/local regulations and audit recommendations.
The mission
The squad is part of a larger customers tribe rolling out KYC features across multiple brands and distribution channels, integrating with authentication, customer data, and screening services used by several hundred branches. The technical landscape includes API-backed services, workflow engines, and automated checks; delivery follows agile increments coordinated with architects, product owners, and testers.
Day to day you will own a defined portion of the squad backlog: eliciting and modelling business and solution requirements, specifying use cases and transition needs, and ensuring traceability from requirement to test. You will work with a local team of BAs, developers and QA to refine backlog items, review prototypes, and support UAT and deployment activities on a two-week sprint cadence.
Your responsibilities
- Elicit and synthesize business, stakeholder, and solution requirements into clear, testable artefacts using conceptual modelling techniques
- Define detailed product requirements and use cases that drive development and acceptance criteria for KYC features
- Translate requirements into test conditions and expected results, maintaining end-to-end requirements traceability for impact analysis
- Collaborate with product owners and architects to align requirements with regulatory constraints, audit recommendations and technical design
- Drive requirement grooming and handovers to designers, developers and testers, ensuring clarity and readiness for implementation
- Communicate status and decisions to stakeholders, resolving ambiguity and negotiating scope where necessary
Your profile
Essential skills
- Minimum 4 years experience as a business analyst, with KYC (IT) project experience (project context, not only operational KYC)
- Proven ability with conceptual modelling techniques and methods and practical requirements management
- Strong understanding of IT and testing concepts, able to write testable requirements and support UAT
- Proficiency with MS Office tools for documentation and modelling
- Strong stakeholder management and clear written and verbal communication
Preferred skills
- Experience working in a scaled agile environment (SAFe or similar)
- Technical affinity with APIs, workflow engines and integration patterns
- Previous experience in a banking programme or large financial institution is a plus
Languages
- Dutch, C1
- French, C1
- English, C1
Education
- Bachelor degree or equivalent professional experience, with at least 4 years in business analysis roles