A financial services operations team needs a junior AML specialist to support day-to-day operational control and case handling across retail and private client workflows. The role combines transactional AML and KYC checks with regular reporting and ad hoc project work, requiring strong use of MS Office, familiarity with various IT tools, and clear written communication in Dutch, French and English.
The mission
This position sits inside a transversal business operations team that ensures compliance with anti-money laundering requirements and maintains business continuity for client onboarding and ongoing monitoring. You will work on routine case processing, issue management and producing KPI reporting that informs compliance managers and business stakeholders.
On a typical day you will handle KYC reviews for physical persons, escalate and document issues, support small projects to improve processes or tools, and deliver accurate reports to internal and external clients. You will collaborate with compliance officers, relationship managers and IT support to keep case throughput steady and customer satisfaction high.
Your responsibilities
- Process and close AML and KYC cases for individual customers, ensuring files meet regulatory and internal standards
- Produce and maintain clear, timely issue reports and KPI reporting to support decision making and audit trails
- Investigate alerts and escalate complex cases to compliance, reducing backlog and limiting operational risk
- Support ad hoc operational projects, including testing of IT tools and preparing user-facing documentation
- Serve as a point of contact for internal stakeholders and external parties, maintaining professional, customer-oriented communication
- Maintain accurate case records and follow procedures that guarantee business continuity and quality of delivery
Your profile
Essential skills
- Minimum 1 year relevant experience in AML, KYC, operations or a related compliance role
- Strong command of MS Office, especially Excel for reporting and data checks
- Comfortable using multiple IT tools for case management and reporting
- Clear written and verbal communicator, able to explain findings to non-technical stakeholders
- Detail-focused, quality-minded and able to work independently under time pressure
- Problem-solver with a pragmatic approach to issue management and process adherence
Preferred skills
- Practical knowledge of AML processes and KYC checks for physical persons
- Experience or strong interest in finance and banking products
- Familiarity with regulatory reporting or audit support activities
Languages
- Dutch: C1
- French: C1
- English: C2
Education
- Bachelor or Master degree, or equivalent professional experience