The role sits inside a large Belgian financial services organisation's corporate banking operations team responsible for Know Your Customer (KYC) recertification for international corporate clients. This position focuses on KYC file updates, client follow-up and data encoding, requiring solid technical experience and strong proficiency in MS Office to manage documentation and reporting effectively.
The mission
The project covers KYC recertification for corporate clients with annual turnover above 7.5 million EUR, ensuring files meet legal and international requirements for cross-border relationships. The work feeds into portfolio compliance for relationship managers and the central compliance function, and helps the bank maintain up-to-date customer due diligence across an international corporate book.
Day to day you will own a portfolio of KYC files: identify missing documents, analyse entity structures, request and track client deliverables, and ensure completeness of the files in the bank systems. You will work closely with relationship managers and compliance specialists to resolve documentation or structuring questions, and you will report progress and potential blockers to your team manager. This is a junior operations role with a strong operational focus on execution, accuracy and timely client communication.
Your responsibilities
- Manage a defined portfolio of corporate KYC files and deliver full recertification for assigned entities.
- Analyse client documentation and determine the specific KYC documents and information required for each corporate structure.
- Proactively contact clients and internal stakeholders to obtain missing information and drive files to completion.
- Ensure accurate encoding of KYC information in the bank systems and maintain audit-ready documentation.
- Collaborate with relationship managers and compliance to resolve exceptions and implement remediation steps.
- Communicate progress and risks to the team manager and suggest process or tool improvements where recurring issues appear.
Your profile
Essential skills
- Practical technical experience processing client documentation and working with business systems.
- Confident user of MS Office, particularly Excel for tracking and basic data analysis.
- Comfortable working with multiple IT tools to read, upload and encode client information.
- Business experience or academic background in economics, law, or business management.
- Strong communicator, customer oriented and able to work independently under deadlines.
Preferred skills
- Prior experience with KYC processes and tasks for corporate clients, ideally in a banking environment.
- Familiarity with corporate client structures and cross-border KYC requirements.
- Commercial experience or interest in corporate banking products.
Languages
- Dutch: B2 (strong written and spoken)
- French: C1
- English: C1
Education
- Bachelor or Master degree in economics, law, business management or equivalent experience.