A major Belgian financial institution's risk management team is expanding its control and assurance capabilities and needs a Risk Process Quality Officer to support governance and process quality work. The role sits in a cross‑functional risk team working on qualitative risk assessments and control reviews, and day-to-day use of M365 Teams and Office tools for reporting and stakeholder coordination.
The mission
The team manages operational and process risk across several business lines, running recurring control reviews, ad hoc investigations and periodic risk reporting that feed into branch management decisions. The technical landscape is largely Microsoft 365 for collaboration and reporting, with occasional use of Power BI and SAS for quantitative analysis, and the outputs influence governance for thousands of internal users.
You will execute quality assurance activities that evaluate governance, risk management and control processes, prepare actionable reports for management, and help quantify risk exposures for business line owners. Typical deliverables are control assessment reports, exception trackers, and presentations for management committees; you will work within a small team of 3–6 risk specialists and interact regularly with process owners across the organisation.
Your responsibilities
- Produce clear, actionable quality reports that allow management to assess governance and control effectiveness, improving decision making.
- Analyse qualitative risk evidence and translate findings into risk ratings, remediation actions and monitoring items.
- Coordinate with process owners and internal control specialists to track remediation progress and maintain exception registers.
- Design and maintain templates and dashboards in M365 and Office tools to standardise reporting and reduce follow-up time.
- Support occasional quantitative tasks using Power BI or SAS to validate trends and controls performance.
- Present findings to non-technical stakeholders, ensuring messages are concise and evidence based.
Your profile
Essential skills
- Proven capability in qualitative risk management, with up to 2 years of hands-on experience in risk, internal control or operational risk.
- Strong analytical skills, able to synthesise evidence and derive risk-relevant conclusions.
- Proficient use of M365 Teams and Office tools for documentation, reporting and stakeholder coordination.
- Good report writing and presentation skills, able to prepare concise management‑level deliverables.
- Comfortable engaging stakeholders across levels and persuading process owners to act.
Preferred skills
- Experience with Power BI for dashboarding, SAS for data validation, or VBA for process automation.
- Background in insurance or finance sector processes is an advantage.
Languages
- English: B2 (working proficiency)
- Dutch: B2 (desired)
- French: B2 (desired)
Education
- Master’s degree in management, economics, actuarial science, engineering or equivalent experience.
This position focuses on process quality assurance and risk process monitoring and reporting, combining qualitative risk management in insurance with hands-on use of M365 Teams and Office tools.