A federal public sector organisation is digitising how official reports are created and processed, and this role exists to translate operational needs into deliverable digital functionality. The team runs an Agile intake and delivery process for the ePV programme, working with BPMN process models and UML diagrams to define requirements and hand them to development teams, so strong experience in BPMN and Agile business analysis is essential.
The mission
The ePV programme aims to replace paper reports with an end-to-end digital workflow that reduces manual handling, accelerates processing and improves inter-agency coordination. The work sits inside a Digital Transformation Office that combines IT, innovation and data, and the team is multidisciplinary with internal and external members, typically 8–12 people, delivering increments every 2–4 weeks.
You will own the business and functional analysis for parts of the ePV process: collecting requirements from operational users, mapping current and target processes using BPMN and UML, and defining a clear scope for development sprints. Daily work includes writing user stories, running workshops with stakeholders across the justice and policing ecosystem, validating prototypes and supporting UAT cycles.
Your responsibilities
- Translate operational needs into clear, actionable user stories and acceptance criteria that development teams can deliver
- Model and simplify end-to-end processes using BPMN, producing diagrams and process documentation that reduce handover ambiguity
- Liaise with stakeholders across business, legal and technical teams to scope changes and perform impact analysis
- Support delivery by clarifying requirements during sprints and providing second-line support after releases
- Prepare and deliver user information and training sessions, plus the documentation and reporting needed for governance
- Produce regular project status reports and change communications through the agreed channels
Your profile
Essential skills
- Proven experience as a Business Analyst in IT projects, typically 3+ years, with hands-on use of BPMN and UML
- Practical knowledge of Agile delivery (writing user stories, participating in sprint ceremonies, backlog refinement)
- Ability to analyse and map processes and systems, and to produce clear impact analyses and scope definitions
- Strong written and verbal communication skills, able to facilitate workshops and translate technical detail for operational users
- Proficiency with MS Office tools for documentation, diagrams and reporting
- Experience working in the public sector or other regulated environments, comfortable with governance and legal constraints
Languages
- Dutch, C1
- French, C1
- English, B2
Education
- Degree in information systems, business analysis, public administration or equivalent practical experience
Start date: 01/07/2026, duration: 60 days full time. The team requires regular on-site presence in Brussels and includes a mix of internal and external colleagues.